Training Matters – Essential Skills for Today’s Passion Driven Workforce
Have you heard the quote “hire passion, train skills”? In every interview I have participated in whether as the interviewer or the interviewee, the word passion has been used. “I have to have passion for what I do”, “This is my passion”, “I would be very passionate working for this company”. But what exactly is passion? How do we relate it to the workplace? This and many other questions swirl through my mind when I ponder this quote and try to substantiate a person’s passion. I think I found an answer. I read an article today that claims “great companies don’t hire skilled people and motivate them; they hire motivated people and inspire them”. Ah ha, so passion could be motivation and inspiration. And if I continue with this train of thought, training could be thought of as part of that inspiration. So, training does matter!
Class Appraisal is built on a foundation that includes 5 pillars of success. One of those pillars state “Continuous Growth and Learning is Essential for Long Term Success”. Thankfully this is not only a foundational pillar but an action step in our daily work experience. While we are continuously learning and honing our skills during the work day; nothing replaces the opportunity to gather with fellow team members and explore new topics, share ideas and expand our knowledge on our industry and social platforms.
Class Appraisal adheres to the quote I mentioned earlier. People are either motivated or they are not. We give motivated people the opportunity to learn and grow; to prosper not only in their daily job but in their daily life. Today’s workforce is made up of a wide variety of age groups, backgrounds and ethnicities; we are not a one stop shop world. This can be a challenge to some, or as we see it here at Class Appraisal, it can be a great opportunity to share our experiences and corral them into one team that represents everyone. We love a challenge and become sponges; absorbing any and all information we are presented with to become the best AMC in the industry. How is that accomplished; through training. When the FHA Handbook was being updated and the date drew near for 4000.1 to take over, who was ready? We were; with a full company roll out of all the changes that were to take effect. That roll out took place before the effective date and our team was equipped and ready to answer our many appraiser and client questions on what needed to be included in the new FHA reports. We were equally prepared when TRID was knocking on our door. With another company-wide training Class Appraisal not only had our team members up to speed, we were versed enough in the new regulations to be able to provide a TRID hotline for others with questions and concerns.
When we say we want to be viewed as the best AMC in the industry; it is not all talk. We work hard to make this happen and Training and Development is a strong part of that process. Whether it is soft skills or industry knowledge, Class Appraisal is dedicated to inspiring each and every team member who is motivated to learn and grow. There is no room for those who are not motivated. With our training in place there is no excuse for “I can’t help you with that”. We have an environment where learning and development are fostered; we ask and we research until we can provide you with what you need to know. You shouldn’t hear “I don’t know” for an answer when you call Class Appraisal. Thanks to monthly training sessions our staff is equipped and eager to help you with anything you bring to the table.
-Susan Stirling – Training Specialist, Team Member Services