In 2010, legislation known as The Dodd-Frank Wall Street Reform and Consumer Protection Act, was enacted that required mortgage lenders to abide by “Appraisal Independence Requirements” (AIR). As a result, Class Appraisal, a Nationwide Appraisal Management Company, was formed by a team of industry veterans to service the ever changing needs of the mortgage and valuation industry.
We have quickly become one of the fastest growing and respected Appraisal Management Companies in the United States. We have earned a reputation of delivering outstanding quality and service by focusing on the creation of long-lasting relationships with our business partners. We are committed to combining the best people, products, processes and technology possible. Our primary goals are simple: to innovate, to provide viable solutions and to be a strategic business partner with whom we work.
We understand that each business has a unique set of needs and requirements. To ensure we meet those requirements, our staff includes former State Certified Appraisers, DE Underwriters, National Production Managers and Mortgage Banking Executives. We will go above and beyond, using all the tools we have to help you grow your business. We are here to help you through the complicated valuation process so you can focus on the things you do best.
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Have faith, be a good person, and always do the right thing. It is easy to take short cuts in the hopes of quick success, but true success comes over time by working hard, being in the weeds of your business, and being a positive influence to others around you.
Under his tenure as CEO, Class has built an amazing team, more than tripled its annual revenue, introduced several new technologies, built strategic business partnerships with over 800 of the nation’s top appraisers, and is now doing business with over 300 lenders. Alex’s leadership is all about his focus on people, culture, and building the ultimate client experience. Alex received his BA from Walsh College and his MBA from Michigan State University.
The will to succeed is important but what’s more important is the will to prepare.
Matt was one of the original team members involved with Class Appraisal upon it’s inception in 2009. During his tenure Matt has been involved in every part of the operation, and most of his time has been spent leading the Assigning and Appraiser Relations departments. During his tenure, Class Appraisal has built and grown its appraiser panel to over 14,000 partners who have helped Class provide the very best turn times, service and quality in the industry. Matt has a BBA in Business Administration from Baker College and has over 12 years experience in the industry.
Don’t let the fear of losing be greater than the excitement of winning
John oversees the Regulatory Compliance and Legal functions of Class Appraisal, as well as Quality Control on the operational end. In his role, an emphasis is placed on obtaining the equilibrium of compliance, efficiency, and quality, by reinforcing the idea that minor improvements create great change. With this, Class is continuously improving the overall quality of work delivered, and in turn expediting turn-times to Clients. John is a licensed Attorney and Real Estate Broker. He received a BA from Wayne State University and a JD from Western Michigan Cooley Law School.
Dream big, work hard, stay focused and surround yourself with good people.
Lisa was an early team member in the company’s startup. She has over 28 years of accounting experience and manages the Accounting Department. Lisa assists with vital Human Resource needs and ensures that Class Appraisal’s financial systems are efficient and well organized. Lisa received her ASD from Oakland College.
“Become a student of change. It is the only thing that will remain constant.” —Anthony D’Angelo
Since helping to start Class Appraisal as its first employee in 2009, Jon has played several key roles throughout the company. His primary focus now is planning and leading the company’s growth initiatives. Under Jon’s direction, Class’s Sales & Marketing Team helped the company grow by over 250% since the start of 2016. Jon and his team are planning for even bigger growth and success in 2018 and beyond. Jon credits the continued growth to the company’s dedication to constantly improve and find new ways to make their processes better. Jon graduated with a BA in Advertising from Michigan State University and has been a State Licensed Appraiser in the State of Michigan since 2002.
Don’t be afraid to fail. Failure is part of the process of success. People and companies who avoid failure will never achieve ultimate success.
John, as the President of Class Appraisal, is responsible for overseeing the day to day operations and aid in the execution of the company’s strategic plans. John is passionate about helping the company to continue to grow through innovation and exceptional service. John received his BA from Michigan State University and is a licensed CPA in the State of Michigan.
“We all want progress, but if you’re on the wrong road, progress means doing an about-turn and walking back to the right road; in that case, the man who turns back soonest is the most progressive.” C.S. Lewis.
Through his leadership and coaching, Michael promotes a positive work environment throughout all of the Client Service Department. While training on exceptional customer service, he coaches his team members to become a better version of themselves that want to succeed and grow. Under Michael’s direction, he pushes his team to ensure all forms of communications with our clients are answered fast and efficiently. Michael’s leadership focuses on building character and work ethic to assist in the advancement of his team members.
“Train people well enough so they can leave. Treat them well enough so they don’t want to”
As the Manager of Team Member Services, Susan is dedicated to providing the best industry training to our new hires and is committed to creating an exciting and engaging workplace for the team. Under Susan’s direction, not only has she trained 74 new hires, but she continues to collaborate with each team member to enhance their learning and growth at Class Appraisal. Susan has a BA and an MA from Central Michigan University.