Director of Client Services
“We all want progress, but if you’re on the wrong road, progress means doing an about-turn and walking back to the right road; in that case, the man who turns back soonest is the most progressive.” C.S. Lewis.
Through his leadership and coaching, Michael promotes a positive work environment throughout all of the Client Service Department. While training on exceptional customer service, he coaches his team members to become a better version of themselves that want to succeed and grow. Under Michael’s direction, he pushes his team to ensure all forms of communications with our clients are answered fast and efficiently. Michael’s leadership focuses on building character and work ethic to assist in the advancement of his team members.